Support
Functional consulting
Change
Digital evolution
Optimisation
Administration
Support
Our Sustain team plays a central role in supporting large companies with the management, evolution, and security of their digital applications. With in-depth expertise and a client-focused approach, we help our clients overcome technical and functional challenges related to their platforms, ensuring the sustainability of their digital solutions.
The sustain contract: maintain and improve your performance
The Sustain team is committed to ensuring operational continuity and the continuous improvement of digital solutions. Whether it’s resolving issues, deploying new features, or optimising performance, we provide concrete solutions and recommendations to guarantee optimal use of your software suite.
Our close collaboration with software vendors, administrators, and business users, built on over 18 years of experience, allows us to deliver high-quality support, tailored to your processes and challenges, enabling you to fully leverage your applications.
Today, we manage over 110 platforms deployed across large companies on various partner technologies , thanks to our team of specialised consultants. Recognised by both our clients and partners, they contribute to providing strategic, high-performance support, a hallmark of VPWhite excellence.
Our close collaboration with software vendors, administrators, and business users, built on over 18 years of experience, allows us to deliver high-quality support, tailored to your processes and challenges, enabling you to fully leverage your applications.
Today, we manage over 110 platforms deployed across large companies on various partner technologies , thanks to our team of specialised consultants. Recognised by both our clients and partners, they contribute to providing strategic, high-performance support, a hallmark of VPWhite excellence.
A multidisciplinary team at your service
Based in Paris, London, and Chicago, our team consists of specialised functional consultants who can call on various internal expertise depending on client needs.
Whether it involves technical issues, platform administration, training, or application evolution, this complementarity allows us to provide personalised support for the continuous improvement of our clients’ digital solutions.
Our Sustain team: specialised consultants dedicated to your support:
Whether it involves technical issues, platform administration, training, or application evolution, this complementarity allows us to provide personalised support for the continuous improvement of our clients’ digital solutions.
Our Sustain team: specialised consultants dedicated to your support:
Structured support and customised offers
To meet each client’s specific needs, we have designed three standard offers, adaptable to your requirements:
These offers come with rigorous monitoring and transparent communication through our follow-up committees and our dedicated platform, VPOnline.
- Access: Direct access to ad hoc support to resolve urgent and specific issues with your standard application.
- Zen: Dedicated support for advanced and highly configured platforms to ensure optimal intervention and peace of mind throughout the year.
- Keep On: Delegation of the administration of your solutions, freeing your operational teams to focus on other activities.
These offers come with rigorous monitoring and transparent communication through our follow-up committees and our dedicated platform, VPOnline.
Our commitment: expertise, reliability and proximity
Partnering with VPWhite and its Sustain Pole means benefiting from a reliable partner, attentive and capable of supporting you over the long term:
- Proven expertise: Over 4,000 requests handled in 2024 across 120 digital platforms.
- Quality commitment: Timely interventions and transparent follow-up through dedicated contacts.
- Human support: A personalised approach, adapted to your needs and challenges.
To learn more about our Sustain offer
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